Terms of service

These terms are the agreement between you and Tahap. By creating an account you agree to them.

1. Who we are

Tahap is run from Indonesia. In these terms, “we” and “us” mean Tahap, and “you” means the person using the service.

2. Your account

• Give a real email address and keep your password to yourself.
• One account is for one person. Don't share it or sell it.
• If you're under 18, you need a parent or guardian's permission to use Tahap.
• You're responsible for what happens under your account.

3. What's free and what's paid

Boards, cards, checklists and progress tracking are free. AI features, such as creating a board from a goal, study rounds and quizzes, use credits. The current cost of each AI feature is on the pricing section of our home page and in the app before you use it.

4. Credits

• You buy credits in packs, paid once in Indonesian rupiah through our payment provider, BorderPay. There's no subscription and nothing renews.
• The price you see when you buy is the price you pay. We add no extra fees.
• Credits don't expire while your account is open.
• Credits have no cash value. You can't transfer them to another account or swap them for money.
• All credit purchases are final. We don't give refunds, used or unused.
• We may change prices or pack sizes in the future. That never changes credits you already have.
• If an AI feature fails before it finishes, the credits it used go back to your account automatically.

5. AI answers can be wrong

Plans, explanations, quizzes and marks are written by AI models. They're often helpful but can be wrong, out of date or incomplete. Check anything important against a trusted source. Tahap is a study aid, not professional advice. Resources we suggest are other people's websites. We don't control them and aren't responsible for what they say.

6. Your content

What you put in Tahap stays yours. You let us store and process it only to run the service for you, which includes sending the relevant parts to AI providers to answer your requests. Only add content you have the right to use. Our privacy policy explains how we handle your data.

7. Fair use

Please don't:

• use the service for anything illegal or to harm others;
• try to get around credits, limits or security, or access other people's data;
• overload the service or scrape it with automated tools;
• resell the service or its AI output as your own product.

8. Ending your account

You can stop using Tahap at any time and delete your account from the account menu. Credits left on a deleted account are lost. We may suspend or close an account that breaks these terms.

9. Changes to the service and these terms

We keep improving Tahap, so features may change. If we change these terms in a way that matters, we'll tell you by email or in the app before the change takes effect. Using the service after that means you accept the new terms.

10. Responsibility

We work hard to keep Tahap running and your data safe, but we provide it as it is and can't promise it will always be available or error-free. As far as the law allows, we aren't responsible for indirect losses, and our total responsibility to you is limited to what you paid us in the 12 months before the problem. Nothing in these terms takes away your rights under Indonesian consumer protection law.

11. Law

These terms are governed by the laws of the Republic of Indonesia. If something goes wrong, please talk to us first. Most problems are quicker to fix by email. If we can't agree, disputes go to the courts or consumer dispute bodies of Indonesia.

12. Contact

Questions? Email hello@tahap.example.